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Your service is unbelievable. I got the book in hand on Wednesday, and I only ordered Monday. I wish that the rest of my life worked so well. Warren Johnson Your service of saving my shopping cart items and emailing me back-really helped when I was finally ready to place my order--My order was shipped and delivered all within 3 days-very quality product for the money. Will definitely use iBoats again! Kim Gunther I recently bought a Zodiac Zoom w/2hp Honda and am very satisfied with my purchase. Phil Hedrick I got my boat seats and they are perfect. Thanks Tom Rose I live on Lake Minnetonka in Minnesota and am really pleased with both your customer service, communication on shipping and fast delivery! Let me also mention it has been my experience that when something is done right, there is not always something said, but when something is done wrong MANY will hear about it. Realizing this, I will be sure to spread the word about you and your company! As I've said, I live in a boating community. ;) Also, I should mention that Russel is the man who helped me on the phone. He was great and deserves a raise (or at least recognition.) Thanks so much! Stacy Sletten The best service ever!!!!!!!!!!!!!! Thank you so much Marsha and Robert F I just wanted to thank iboats for the quality parts and service you provide. The new trim motor I bought was shipped promptly and works great and my dog only bit the delivery man twice!! Thanks again! Wilson W I ordered a boat cover because it was inexpensive and I needed a cover. I didn't expect too much for the price but was thoroughly impressed with the quality and fit of the cover. Thank you so much and I will certainly be ordering from you again in the future. Gary J Thanks, received my order today, just as you said. Would like to thank Michell for being so helpful. This is the second time i've oredered from your co. You have very nice and polite employees, not so with all companys. It is a pleasure to deal with them. Thanks again. Billy I just received my boat cover from you. I have had a couple of boat covers from my local boating distributor; they never fit my boat like the one I just got from your company. I just wanted to thank you. I was nervous about ordering one over the internet, however you guys made it a joy. I'm really looking forward to doing more business with your company. Jimmy C. Got the prop. I ordered, it works great. You have another satisfied customer. Sincerely,
Dear iboats, I recently ordered a piece of jewelry from seaturtles.biz on your web site. It was a christmas present for my wife. I have never ordered jewelry online before and was a little skeptical. Well I must tell you that I was extremely pleased when the piece arrived and opened the box. It was much nicer than it looked on the web site. My wife was thrilled with the gift. I searched all over the web for a leatherback turtle pendant and you had one of the only ones I could find. It was a pleasure doing business with you and would not hesitate to order from you again. I will also recommend your site to anyone who asks where I purchased the pendant. Sincerely,
I ordered this item on Thursday, June 26th and received it on Friday, June 27th. The price was very good, the product worked as it was advertised and I received it sooner than I expected. Thank you very much and I will do business with you again and tell my freinds. Dan Elwood What a great site. I received a large number of inquiries from serious boaters and finally sold my boat this past weekend. Thanks for all your assistance. Guy D. Hi!!!
Jay H. Just a note of thanks to your staff for their assistance in my motor purchase from your firm. I'm enjoying the Mercury 9.9 and also reading the magazine you graciously sent to me. I'm telling all my friend to view your site before purchasing their equipment. Once again, thanks for a job well done. John S.
Comment/Question:
Ralph C. Hello! Just wanted to say thanks, in advance! I am very impressed with being able to access the shipment tracking info directly from your site! I've just received my shipment but I thought it would be here sometime tomorrow! Thanks again and I look forward to doing business with you in the future. Sincerely,
I want to commend one of your staff for the great advice and being so professional and courteous in my phone inquires regarding boat covers. Stephanie is definitely an asset to your company. Please give her a pat on the back for a job well done. Thanks. Michael B. Stephanie, you have been very helpful and professional. Please pass this along to your supervisor. I received the manual I wanted on the day you said to expect it. UPS picked up the Penta-Volvo manual yesterday. Thank you. Kevin B. |
The prop came in on the 15th as estimated. Got it on today. Thank you very much for your prompt service. Richard Kuhn Everything was received as ordered; your service is second to none! I will not hesitate to order from your site again. Thanks Lins JUST WANT TO SAY OUR BOAT COVER IS EXCEPTIONAL. THE YELLOW COLOR IS GOOD TOO. WE DID NOT KNOW WHAT TO EXPECT SINCE THE ITEM WAS "SPECIAL" BUT IS SUPERIOR QUALITY AND THE PRICE WAS GREAT. WOULD RECOMMEND THIS YELLOW COVER TO EVERYONE. THANK YOU ROGER BOWTON Just wanted to say how happy I was with my order! Very fast shipping, AND it was cheaper then all the stores I went to.........Way to go i boats.com...Thanks much Lyn Hoff I just wanted to drop a line to you in regards to your service. I ordered a switch and covers yesterday afternoon and they were delivered this morning before 11 am. Thank you so much for such a quick turn-around. Chris Sloop Ordered a slightly hard to find prop and it arrived correct and on time. THANKS iboats,
I just received my Aqua Shield Trailerable Cover with Tie-Downs. The service was great (one day early) and the product was/is just EXCELLENT--in quality and fit. Just want to thank your company for having products and service that is exactly as good as you say! Sincere Thanks, Ken S Thank you for the fine service. The prop arrived on schedule. It will be a pleasure doing business with you and your represented companies.
Hello all at iboats.com
Thanx.
Just wanted to say thank you for the help on buying a new prop for my pontoon boat. When I got a lady on the phone I was like this girl will not know but to my surprise she knew more than me !! I got all the stuff I needed no missing parts and the price was GREAT !! Keep up the good work you can bet from now on I will be buying stuff from you. Thank you,
I wanted to thank you for your excellent customer service and speedy delivery of my order. I almost cancelled my order by email and tried unsuccessfully to retract it. I received a call from your customer service department to be sure that I wanted the order shipped. There are not many companies that would have taken the time to contact me to be sure about my order. I thank you for this. I own a small boat but my brother owns a large one. I will be forwarding to him the information about your company so that he can buy from your company. Again, Thank you for your outstanding service. The FEDEX/Order tracking system that you use is fantastic too. Regards,
I felt that I must say to you THANK YOU! THANK YOU!! THANK YOU!!!! I have had to deal with a company that has just terrible custumers sevice. And to find a company like yours is a breath of fresh air. Thank you for sending a great product in such a quick manner. The reciever just loves the tide clock. I do know that if I ever need a boat product again I will use and recommend your company to every one. I do live on an island with lots of commercial fishing. Thank you so much,
Great selection and great prices!!!! My local Yahama dealer told me that I would have to have the manual printed and shipped ($90.00). What a relief. THANKS. ADAM I have successfully sold my boat. Thanks, you guys are great! I had people calling me left and right---thanks! Wayne W.
FYI, the credit was on my card this month. I wanted to thank you for the professionalism you guys have in your business, it's a pleasure to deal with someone who actually does what they say there going to do and do it. Thanks again.
Thanks so much Cari. Hope you and yours also have a great summer. Your polite, professional and prompt response to this situation is encouraging in today's world of haphazard customer service and because of your high quality service, I will do my best to find a way to patronize your company in the future. All the best. Ken S. Just want to thank you for the superb customer service I received when I called in an order to have a prop overnighted to me. Arrived next day. Special thanks to the gal that stayed online with me while all the details were taken care of. Thanks.
Your website is great! I listed my boat with your site and a few other sites (some of which charged a larger listing fee). I got nearly all of my inquiries from your service and finally sold my boat to an "iboats" buyer. Thanks and keep up the great work! Mike M. Great! Thanks for the quick response, Cayr. Salmon season is just around the corner. The radio is going to add a whole new dimension to the fishing experience. I can't wait. Lean Z. Thank you again for all your help on Friday in getting my model J-yacht out to North Carolina. It got here about 10 a.m. Sat. in perfect shape. It really is a great looking model. Anyway, I just wanted to say thanks for going beyond the call of duty. Take care, and enjoy hosting the World in your home town. Let it snow let it snow let it snow. GO USA!!!!!!!!!!!!! Ya'll take care,
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Hello! I just wanna say thanx alot your service is amazing! Things ship right away and get here fast! Stephen Sommers I received your letter the other day thanking me for purchasing a MotorGuid trolling motor. My experience with iboats has been nothing but positive. Not only does iboats offer the lowest price you somehow manage to do it with unequalled customer service. If, by chance, the site doesn't offer what I'm looking for I'm pretty disappointed because I know - If I manage to get what I'm looking for somewhere else I'm going to end up paying more and the level of customer service and reliability may or may not be present. With iboats - I know it will be there. Thanks Doug W. Great customer service, you resolved my issue promptly and professionally. Chip Bussenius Thank you for the great service and support. This is only my second purchase but you have won me over and I will be back I am sure. Neal I WANTED TO THANK IBOATS AND STAFF FOR FAST AND CURTIOUS SERVICE. I ORDERED A PART FOR MY BOAT WHEN I RECIEVED IT WENT TO PUT IT ON BUT I HAD ORDERED THE WRONG SIZE. CALLED RETURNS AND HAD A RA# AND ORDERED THE RIGHT PART. AGAIN THANKS FOR GOOD SERVICE. SAMMY HASTINGS Good Morning,
Curtis L.Ward The UPS Ground tracking number is 1Z9498070343299769. Thank you for your friendly, cordial manner. You were very helpful and your response was quick. I wish I could find some employees like yourself. Dick B. You definately are the best priced out there. Others offer generic sized covers for much more. I figured, definately go with a company that you know will give good service... And you have! Sean P My compliments to you folks on your excellent service and quick shipment. I will be back to shop here again! Craig R. I wanted to thank you for your wonderful online service. The Prop that I purchased was delivered on time and a great holiday gift. Once again,outstanding online service!!!!!! Shawn M. We bought a 2003 9.9 hp mercury on 8-8-04 and you shipped it here to Hawaii. It arrived perfectly crated and I decided to wait 4 months before I sent you my comments because it seems to me most people are so impressed that they respond before they have spent much time with the outboard. We use it 5 days out of 7 since we live in a marina. This outboard is as good as it gets. I recommend you to everybody I talk to. This outboard was basically better than new when I received it. It runs perfectly and I know this was one of the best purchases I will ever make.We will buy from you again and again. Mahalo T. Thanks Dan for all of your work. Your people are extraordinary in their manners and friendliness. Cayr and Cari were extremely helpful and went out of their way to make my day. You returned my calls and were super helpful. Your company made my day!!! Susan I received the radio yesterday. Everything was in wonderful order. I have also left you positive feedback to help you in future ebay transactions. I hope you will be well. Thanks,
I received my engine repair manual today and I have looked over it and I think I will have no problem rebuilding my motor. And I was impressed at the little amount of time to receive the book. Thank you and you did a fine job. Doug D. Thanks for rapid refund and the service you provided. I would not hesitate to recommend you guys next time. Dave Gentlemen,
Thanks,
I would like to congratulate your company on a job well done. I received my package today and just in time for Christmas. Your customer service is wonderful, keep up the good work. I would like you to know that your competitor, Boater's World's customer service is nothing like yours. I will definitely order from you again and tell everyone I know about your service. Thanks again, Nicole Today I received my order AS108 was the model I purchased. The quality and beauty of the boat exceeded my expectations. The professional staff you employ made my transaction easy and very pleasant. Thank you
The site is great....prices much better than local. Just wanted to let you know that the reason I purchased form your company was the iboats online forums that you provide. Your price was just a bit higher than another online site, however, I would rather purchase from "good people". Thanks again....see you on the site on the Forums. "Beaux" M. |
960 W. Levoy Drive, Suite 100
Taylorsville, UT 84123
1-800-869-1686
001-801-571-0071 (Outside the U.S.A)
Taylorsville, UT 84123
1-800-869-1686
001-801-571-0071 (Outside the U.S.A)